BJE Agent Hub

1. Introduction

Big Juicy Entertainment LLC ("BJE," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the BJE Agent Hub application and related services (the "Service"). Please read this policy carefully. By using the Service, you consent to the practices described herein.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when using the Service, including:

Account Information: Name, email address, and authentication credentials when you create an account.
Artist Data: Artist profiles, contact information, availability, pricing, biographical details, and media links that you enter into the system.
Booking and Contract Data: Event details, venue information, performance dates, compensation terms, and contract documents.
Financial Data: Commission rates, payout information, and invoice data managed through the Service.
Communications: Messages, notes, and correspondence you create within the Service.

2.2 Information from Third-Party Services

When you connect third-party services to the Service, we may receive information from those services, including:

QuickBooks Online: Customer records, vendor records, invoices, bills, and payment data when you authorize the QuickBooks integration.
Google Calendar: Calendar events and scheduling data when you connect your Google Calendar.

2.3 Automatically Collected Information

When you access the Service, we may automatically collect:

Browser type and version
Device information
IP address
Pages visited and features used within the Service
Date and time of access

3. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain the Service.
Process and manage artist bookings, contracts, and offers.
Synchronize data with connected third-party services (QuickBooks, Google Calendar).
Generate reports, analytics, and insights related to your entertainment operations.
Communicate with you about your account, updates, and Service-related matters.
Improve and develop new features for the Service.
Ensure the security and integrity of the Service.
Comply with legal obligations.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Third-Party Service Providers: We share data with services that help us operate the Service, including cloud hosting providers, database services, and integrated platforms (QuickBooks, Google). These providers are contractually obligated to protect your data.
With Your Consent: We may share information when you explicitly authorize us to do so, such as when sending offers or contracts to artists.
Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (HTTPS/TLS), secure authentication, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. We may also retain certain information as required by law, to resolve disputes, enforce agreements, or for legitimate business purposes. When data is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to legal retention requirements.
Data Portability: Request a copy of your data in a structured, machine-readable format.
Objection: Object to certain processing of your personal information.
Withdrawal of Consent: Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the information provided below.

8. Third-Party Integrations

The Service integrates with third-party platforms including Intuit QuickBooks Online and Google services. When you authorize these integrations, data is exchanged between the Service and these platforms according to their respective privacy policies:

Intuit Privacy Policy: https://www.intuit.com/privacy/
Google Privacy Policy: https://policies.google.com/privacy

You can disconnect these integrations at any time through the Service settings. Disconnecting will stop future data synchronization but will not automatically delete previously synced data from the Service.

9. Cookies and Tracking

The Service uses essential cookies for authentication and session management. These cookies are necessary for the Service to function and cannot be disabled. We do not use third-party advertising or tracking cookies.

10. Children's Privacy

The Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Big Juicy Entertainment LLC
Email: [email protected]
Website: www.bigjuicyentertainment.com